Since 2012 Handcrafted has been providing housing, support, training and opportunities to empower the most vulnerable people in society to do the hard day-to-day work of turning their lives around.
We have developed a sustainable hub model to deliver our person-centred, holistic approach. And have scaled it across the North-East, first in Durham then to Chester-Le-Street, Gateshead and, recently, Sunderland.
Our hubs are based in areas of high deprivation to provide a welcoming community and holistic support. We ensure our hubs are flexible, able to adapt to their area’s specific needs by working alongside local councils, community groups and organisations.
The focus of our work is supporting people with multiple, complex needs from disadvantaged backgrounds, who we find most benefit from a holistic approach designed to meet their interconnected needs. Their needs include a combination of factors such as homelessness, unemployment, leaving care, leaving prison, seeking asylum, addiction, mental health issues, disability, and domestic abuse.
In 2023, we began our specialist young person’s provision for 16-25s, the Engage Hub. They work across all of our areas supporting and housing young asylum-seekers and refugees, and care leavers with complex needs.
There are countless challenges and barriers between our Fairchance service users and a healthy, productive and satisfying life.
We often use the term ‘chaotic lifestyle’ to describe the multitude of issues they face, and we contrast this lifestyle with an ideal that is secure, positive, stable and fulfilling. Often people looking in on the lifestyles of our service users find them intimidating, disorientating and full of risk – it should be no surprise that the same is true the other way around. For our service users who are looking into employment, education and stable accommodation, what they often see is a very unfamiliar culture and environment that they are unable to navigate.
Handcrafted helps to bridge this gap. It’s a middle ground between work and leisure where our service users are building confidence, self-esteem, working relationships, responsibilities, a sense of achievement. As a natural consequence of this and armed with the skills necessary to make this transition our service users are developing goals and ambitions and making plans for the futures that they are beginning to see as a reality for themselves.